Returns & Refunds
Clear steps for damaged, defective, or unwanted items.
Return window
[CONFIRM] You may request a return within [X] days of delivery.
Eligibility conditions
[CONFIRM] Items should be [unused / in original packaging / with all included accessories] to be eligible.
Damaged or defective items
If your item arrives damaged or defective, email support@meshkatliving.com with your order number and a photo. We'll arrange a replacement or refund.
Refund method and timing
[CONFIRM] Approved refunds are issued to your original payment method within [X] working days. For Cash on Delivery orders, refunds are made by [CONFIRM: bank transfer / other].
How to start a return
Contact us at support@meshkatliving.com with your order number and reason, and we'll guide you through the next steps.